Step 1: Click Start > Control Panel.
Step 2: In the Control Panel click on Appearance and Personalization.

Step 3: On the next menu click on Personalization.

Step 4: On the Personalization screen, under the Tasks, click on Adjust font size (DPI). On Windows7, click on Display first, then Set custom text size (DPI).

Step 5: If using Vista, click the box for "Default scale" and click the Custom DPI button below. For Windows7, skip to step 6.

Step 6: Make sure the checkbox at the bottom for Use Windows XP style DPI scaling, then click OK. It will make you restart the computer for the new changes to take effect. GO ahead and restart immediately when prompted.

Retry the tools and make sure they are functioning properly. If you continue to have this issue please refer to tech support.
